Frequently asked questions.
How long will it take to receive my order?
Upon successful transaction, you will be able to download the digital file from the website or receive an email with a download link to the digital product. This usually occurs immediately, but please allow up to 30 minutes. If you have not received your download link within this timeframe, please contact our support team by clicking theChat Buttonfor assistance.
What payment methods do you support?
We accept PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.
How do I know when there's an update?
We'll send you an email to let you know whenever we have a new update ready
How can I get a refund for my order?
Due to the nature of digital products, all sales are final. We highly recommend reading the product requirements and scope carefully before making your purchase. For any clarity or further information, please reach out to our 24/7 support service.
Can I customize the template?
All our templates are fully customizable, allowing you to adjust them to your specific needs.
However, we recommend being cautious when deleting columns or rows, as this could disrupt the formulas and cause issues within the template.